All the power of the Everbridge platform

and best-in-class set of features dedicated to resolving
IT incidents faster and more collaboratively

2.4 BILLION
messages since 2012
200+ COUNTRIES
secure confirmed delivery
LEVEL 3 CERTIFIED
DHS telecom service provider
99.99%
uptime
100+ Million
contacts managed
3,000
customers


 

Fast & Reliable

The Everbridge Platform is resilient using multiple data centers at all times.

The Everbridge Platform provides the resiliency and redundancy to lower the risk of degradation and cascading failures.

fast-and-reliable

EXPANDABLE INFRASTRUCTURE

Multiple globally-dispersed data centers with 24×7 system testing and monitoring, organized with geo-redundancy and managed by two NOCs. A flexible architecture provides resiliency and lowers the risk of degradation and cascading failures. Scales to deal with unexpected peaks.

GLOBAL VOICE & REDUNDANCY

The only critical notifications provider with redundant, global SMS and voice delivery.

DYNAMIC CALL THROTTLING

Prevents overwhelming phone systems and leaves capacity open for your other critical communications.

MULTI MODAL

Notifications can be delivered by SMS, voice, email …to digital signage, PC alert systems, sirens–over 100 modalities in total. Multiple methods of delivery ensure reliable communication even when certain modes are unavailable during a major weather, violence or IT incident.

 

 


 

fast-and-reliable

Globally Local

The Everbridge platform sends notifications to over 200 countries and territories. We have heavily invested in national long codes and local SMS short codes to improve the quality of delivery.

Varying data privacy regulations in Europe, content filters in China, limits on delivery volumes to comply with SPAM initiatives in the US, India, and Australia, carrier connectivity issues–these and other issues make reliable global message delivery a challenge. No single delivery path is reliable in all countries nor reliable all the time.

OPTIMIZED ROUTING

Optimized voice call routing, advanced global SMS delivery, and secure smart phone delivery help ensure messages are received when sent.

REGULATORY COMPLIANCE

The ability to have contact databases in different geographic locations that can be managed and communicated to from one account meets regulatory requirements.

MESSAGE LOCALIZATION

Local language interfaces and prompts, message origination, and local access numbers increase the success rate of a message being opened and responded to when sent.

APPLICATION LOCALIZATION

Local management portal available in Arabic, Chinese, Danish, English (Canada, U.S., and UK), French (Canada and Europe), German, Italian, Japanese, Russian, and Spanish (Europe and Latin America).

 

 


 

Secure

Your security is our top priority. The Security, Everbridge Privacy and Website Cookie Policies are designed to assist you in understanding how we collect, use and safeguard the information you provide.

Everbridge Protects your Data with:

  • SAFETY Act Designation and Certification
  • FedRAMP Compliance (in process)
  • FISMA Authorization & Accreditation
  • SSAE-16 SOC 2 & 3 Compliance
  • EU/US Safe Harbor Compliance
fast-and-reliable

 

 


 

fast-and-reliable

Easy Integration

Everbridge Open offers an extensive suite of RESTful APIs that can be used to trigger notifications or create and update contact information from an internal system. Our Everbridge Open API’s two-way capabilities allow third-party systems to create powerful closed-loop integrations with our platform.

INTERNAL SYSTEMS

For example, you can integrate your internal Human Resources (HR) system with the Everbridge system. Updates to employee records, contact information is automatically added, updated, or deleted in Everbridge. Trigger notifications from a third party system and display responses from recipients in that system for easy access and audit purposes.

SECURE INTERNET OF THINGS

Secure Push enables organizations to activate and receive confirmations from Internet-connected devices, including sirens, radios, panic buttons, digital signage, or medical devices.

ENTERPRISE APPLICATIONS

Full integration with Zapier makes it fast and easy to include Everbridge critical communications processes, using rules and triggers based on specific events, with applications such as Salesforce, Zendesk, Amazon S3, Hipchat, and over 300 web, productivity and social media applications.

EMAIL INGESTION

Email Ingestion lets users trigger notifications simply by sending an email to Everbridge. This is also an easy way, with no coding required, to create integrations with IT Monitoring and Service Management tools, CRM systems, and CAD systems.

 

 


 

Most scalable and reliable native SaaS Solution

IT Alerting is built on the same platform trusted by over 3,000 customers to deliver their most critical messages to tens, hundreds and thousands of people simultaneously.

Best global delivery

Everbridge is the industry leader providing superior global delivery, storage, and localization for multinational organizations. Everbridge IT Alerting helps global organizations more reliably deliver critical information while ensuring compliance with local privacy regulations. With Everbridge you don’t worry that your SMS message will be stuck in India or quarantined in China.

Zero coding of templates

Everbridge provides best-in-class incident templates that allow administrators to use conditional logic which reduces pre-configuration work by 90%. Fewer templates equates to less time spent on template admin. Customers moving from competitors have seen a reduction from 3,000 templates to 120 templates, and from 160 templates to one template for another.

Best-in-Class Ease of Use

Everbridge makes IT communications easier for customers: Designed to minimize steps and maximize ease-of-use, IT Alerting can send notifications in two simple steps compared to the cumbersome seven steps needed by other solutions. IT Alerting provides a simpler message sending experience by using a single form.

Industry Leading Notification Engine

Only Everbridge has a notification engine that provides the scale to notify millions of recipients and enable the customization needed. For example, our critical communications allows customers to configure multiple contact paths, how many times attempts are made and when to escalate to a different on-call individual or group.

Lowest total cost of ownership

Everbridge IT Alerting provides a quick to deploy, turnkey SaaS, with zero infrastructure requirements. Our enterprise platform provides cost consolidation, contact consolidation on a single unified critical communication platform.