Enterprise-Grade IT Alerting and On-Call Scheduling

Get all the capabilities, no need to pick and choose between packages

Trusted by Over 3,000 Organizations

All inclusive
 $24/user
per month

 

*Pricing for information-only recipients also available

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• True cloud-based solution


• On-call schedule and escalation management


• Reliable, multi-modal communications and conferencing

  • Unlimited global SMS, phone, mobile app push, email notifications
  • Unlimited text-to speech notifications, social media, web publishing
  • 1-click access to conference bridge
  • Scenario manager for simultaneous multi-stakeholder notifications

• Seamlessly integrate with the tools you already use

  • Free certified connector for ServiceNow, BMC Remedy, RemedyForce, HP Service Manager, Ayehu…
  • Email ingestion-based integrations
  • Restful API-based integrations

• Auditing and reporting for incident communications and conferencing


• Built on the industry-leading, proven Everbridge communications platform

  • 1+ billion notifications sent per year, 100 million contacts managed
  • 13 global data centers
  • SOC2 & SOC3 security certifications
  • Redundant NOC, communication providers

• Support

  • 24x7x365 live technical support
  • Dedicated account manager

Availability

  • High available cloud-based communication platform
  • 99.99% true uptime (including planned and unplanned maintenance)

Compliance

  • Security certifications: SOC2, SOC3
  • Detailed auditing and reporting

Contact management

  • Manage all contact information, teams’ schedules, shifts, on-call duty, escalation and replacements
  • HR system integration, synchronization
  • Users preferred contact communication paths and subscriptions on the web
  • Codeless message templates and communication workflows for error-prone voice and text notifications

On-call schedule management

  • Calendar, shifts, on-call schedule, replacement management
  • Group sequencing, layered or on-call based escalations
  • Self-service schedule management via mobile app

Communications

  • Polling and quota responses
  • Sequential same-contact notifications
  • Scenario manager for multi-threaded notifications to different groups
  • Unlimited message and communication templates
  • Unlimited Global SMS, phone, mobile app push, Email notifications
  • Unlimited text-to-speech notifications, social media, web publishing
  • Local SMS Codes in 30 countries
  • Conference bridges (4 numbers as well as yearly minute allowance included)
  • Off-net secure instant messaging solution with group chat (encrypted voice, text, video)
  • Canned and custom reports

Integrations

  • Free of charge certified connector for ServiceNow, BMC Remedy, RemedyForce, HP Service Manager, Ayehu, etc.
  • Auto-assign incidents/tickets based on response to notification, keep communication history
  • Email ingestion-based integrations
  • Restful API-based integrations

Support

  • In-person operator assistance for sending your notifications
  • 24x7x365 live technical support
  • Dedicated Account Manager
  • Free access to online Everbridge University
  • Implementation and best practices assistance
  Everbridge IT Alerting Alternative Solutions
Secure messaging and encrypted group chat, voice and video X
Scenario manager (multi-messages to different groups simultaneously) X
Platform scalability and reliability with 1.5+ billion notif/per year X
Live operator notification service X
Unlimited Global SMS, Phone, mobile app push notifications Extra $$$
24x7x365 live technical support Extra $$$
99.99% uptime (including planned & unplanned maintenance) Extra $$$
All-inclusive with all features available Extra $$$
Advanced on-call schedule and rotation management Extra $$$

 

 

Built on the industry leading cloud-based Everbridge communications platform to help organizations resolve IT issues faster and communicate better.