Zabbix Integration Guide 2018-04-10T09:45:56+00:00

Zabbix Integration Guide

Zabbix license needed: any Zabbix license

Everbridge license needed: active annual subscription of IT Alerting Standard or IT Alerting Enterprise

Zabbix version supported: 3.4

Everbridge version supported: as a SaaS offering, the latest version is always available

Security:

  • Zabbix user account of any type
  • Everbridge user account with API Privileges
  • An API key is needed, but that will be generated when you perform the procedures in the iPaaS Configuration section of the Everbridge user guide under Documentation at https://manager.everbridge.net/login

 

Deployment:

Installation of extra software, beyond Everbridge and Zabbix, is not needed.

Self-service configuration of Zabbix integration, by an end user, is easy from the Settings -> Everbridge Open -> iPaaS tab of the Everbridge SaaS application. Click “New Agent”:

 

Interaction:

Zabbix monitors network devices and servers for problems, and automatically launches Everbridge incidents. Immediately after a monitor breaks a threshold in Zabbix, it…:


… triggers creation of an Everbridge incident and populates the important details:

User can control the conditions under which Zabbix automatically triggers incident creation in Everbridge:

Workflow:

  • In Everbridge, create an Incident Template configured with Zabbix fields
  • In Zabbix, select one of the quickstart Triggers, such as “CPU load too high on ‘New host’ for 3 minutes“. For this Trigger, create an Action that uses the “Post to Create Everbridge iPaaS” Media Type.
  • Test the interaction by starting connecting to the Zabbix monitored host and launching processes to increase CPU load.
  • When the Zabbix Trigger fires, it will automatically create an Everbridge Incident.
  • Everbridge notifies contacts, to resolve the issue

Documentation:

  • Under Help & Support -> Everbridge Support Center, download the IT Alerting User Guide, and read the following section: