Downtime Cost 2017-09-29T14:49:18-04:00

The Cost of Downtime

The 2013 Cost of Data Center Outages report from the Ponemon Institute quantifies the cost of an unplanned data center outage at slightly more than $7,900 per minute.

Organizations spend thousands on tools and solutions to help find and fix IT problems, but did you know that the biggest opportunity to reduce the overall length of an outage and associated costs, is to optimize IT incident communications?


per minute of downtime

Let Us Help Reduce Your Downtime

Everbridge IT Alerting can reduce downtime and its associated costs by optimizing IT service notifications and quickly connecting the right people with the right information so they can resolve IT issues faster.

Don’t rely on phone trees, spreadsheets, and manual outreach; Everbridge IT Alerting empowers you with enterprise-class features such as:

  • Communication templates for error-proof messages
  • On-call schedules
  • Multi modal alerting (voice, SMS, push notification app, email, pager, landline and more)
  • Automatic escalation of alerts
  • Team collaboration (‘1-click’ conferencing)
  • Auditing capabilities
  • Integrations with ITSM, monitoring, and APM tools

See For Yourself, Request a Demo

How Unexpected IT Downtime Costs Companies

Losses in the areas of labor, revenue, and service all contribute to the total cost of an IT outage. A Major IT Incident impacts the business across all verticals:


E-commerce, Saas providers,
Ad Networks, On-line retail

Loss of online revenue, drop off of order conversion rate, negative impact on brand, e-customer frustrated.


Manufacturing, Industry

Drop off in employee’s productivity, cost of non-produced goods, delayed shipments, frustrated customers.



Clinician and patient frustration, bottlenecks and delays in procedure, patient and procedures reschedule, Error-prone medication due to manual prescription, drop off of the hospital bed turnover rate, impact on billing.


Airline Companies

Planes grounded, passenger frustration, delays and bottlenecks due to missed connections, rebooking necessary, vouchers issued.

See How Everbridge IT Alerting Helped Companies

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