The Cost of Downtime

 

The 2013 Cost of Data Center Outages report from the Ponemon Institute quantifies the cost of an unplanned data center outage at slightly more than $7,900 per minute.

Organizations spend thousands on tools and solutions to help find and fix IT problems, but did you know that the biggest opportunity to reduce the overall length of an outage and associated costs, is to optimize IT incident communications?

$7,900
per minute of downtime

 

Let Us Help Reduce Your Downtime

Everbridge IT Alerting can reduce downtime and its associated costs by optimizing IT service notifications and quickly connecting the right people with the right information so they can resolve IT issues faster.

Don’t rely on phone trees, spreadsheets, and manual outreach; Everbridge IT Alerting empowers you with enterprise-class features such as:

  • Communication templates for error-proof messages
  • On-call schedules
  • Multi modal alerting (voice, SMS, push notification app, email, pager, landline and more)
  • Automatic escalation of alerts
  • Team collaboration (‘1-click’ conferencing)
  • Auditing capabilities
  • Integrations with ITSM, monitoring, and APM tools

See For Yourself, Request a Demo


 

How Unexpected IT Downtime Costs Companies

 

Losses in the areas of labor, revenue, and service all contribute to the total cost of an IT outage. A Major IT Incident impacts the business across all verticals:

ecommerce

E-commerce, Saas providers,
Ad Networks, On-line retail

Loss of online revenue, drop off of order conversion rate, negative impact on brand, e-customer frustrated.

manufacture

Manufacturing, Industry

Drop off in employee’s productivity, cost of non-produced goods, delayed shipments, frustrated customers.

hospital

Hospitals

Clinician and patient frustration, bottlenecks and delays in procedure, patient and procedures reschedule, Error-prone medication due to manual prescription, drop off of the hospital bed turnover rate, impact on billing.

airport

Airline Companies

Planes grounded, passenger frustration, delays and bottlenecks due to missed connections, rebooking necessary, vouchers issued.

 

See How Everbridge IT Alerting Helped Companies

 

manufacture

A major manufacturing company removed manual call trees and automated alerting to the right specialist at the right time reducing their mean time to repair and saving ≈$1.75 million per year.

finance

A large financial services group increased customer satisfaction and retention while decreasing inbound call center call volume saving ≈$2 million per year.

finance

A large global financial institution consolidating 10 different notification services saved over $1 million per year.

 

See More Examples