Come and See us at BMC Engage @booth #445, Las Vegas, 6-9 Sept 2016

 

BMC Engage is quickly approaching and the Everbridge team is excited to show you the power of IT Alerting for BMC Remedy. 

The Everbrige IT Alerting team will be happy to meet you or see you at in Las Vegas, next week. From 6 through 9 of September 2016. We’ll be at booth#445. Please stop by for live demos, t-shirts and giveaways, as well as a chance to win an Amazon Echo!

bmc-engage


BMC Remedy with IT Alerting reduces IT incident resolution times, reduces customers’ frustration, and reduces the spike of inbound call volume. When you create a ticket in BMC Remedy, Everbridge IT Alerting can automatically:

  • Identify and notify the right people, based on incident priority, time, location, and staff skills
  • Across multiple devices and paths: email, SMS, phone, mobile app/push notification
  • Escalate alerts until a response is received
  • Launch conference bridges and allows recipients to join with 1-click
  • Update the ticket when someone takes ownership of the incident or responds to a notification
  • Keep track of sent, received and responded to notifications

More information on the  certified two-way integration for BMC Remedy and RemedyForce here.

See you soon,

IT Alerting Team

Meet the team at booth #445 : Tanya, Jesse, Mike and Mike

By | 2016-09-02T12:02:43-05:00 Sep 1st, 2016|

You resolve incidents.
Leave the communication workflows to us.

In the event of an IT issue, IT Alerting quickly connects the right on-call personnel with the right information using phone, email, SMS and mobile app alerts. Rules based automation, dynamic on-call scheduling and automatic escalation ensures that someone will respond and take ownership of the incident, regardless of time, day, location or device.

Learn why 3,000+ organizations trust Everbridge. Request a demo.